Web Hoodie

• Items come wrapped in a satin plastic bag then put in a larger bag for extra protection.
• Items dispatched from America primarily use air freight.
• The shipping time is dependant on the method chosen:
  • Special line: 10d avg; 95% in 15d.
  • International shipping: 5d avg; 95% in 7d.
  • Standard shipping: 25d avg; 95% in 30d
• These shipping times are estimates, not guarantees, and do not include the production time to customize products.
• These estimates exclude local holidays, occasional unavoidable events, and incorrect information (such as when customers provide the wrong address or contact information). 
• Each order has a tracking number that enables the monitoring of packages. 

• I offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

• I only replace items if they are defective or damaged. If you need to exchange it for the same item, send me an email at victoriagoite.tattoo@gmail.com providing a screenshot of proof of purchase and an image of the order. From there, we will gladly fulfill a new order of another print.

• If necessary, refunds will be made upon inquiry.

For any other questions regarding the order, please email victoriagoite.tattoo@gmail.com. Thank you!